Orders under $99 have multiple shipping options! The cost of shipping can be calculated during checkout and is based on the weight of your order. (ps. we pay exactly what you pay and never upcharge on shipping)
I am so sorry if this happens! All orders are packaged with care in Arizona however, feel free to contact me at lonefoxhome@gmail.com if any issues arise during the shipping process.
• All orders are packed and shipped within 1-2 days of purchase. U.S. orders generally arrive within 2-5 business days where international orders can take up to 14 days to arrive.
• A tracking number will be emailed to you upon shipment which can provide further clarification
Yes! Shipment rates are calculated during the checkout process.
Yes! Once the order has left us, you will be emailed a tracking number which can be used to track your order
• Create an account (click here) prior to placing your order to keep all orders and tracking information in one spot!
• Not satisfied? Return your purchase within 30 days of delivery. Contact shoplonefoxhome@gmail.com for more details on how to return your order.
• Customer is liable for all shipping charges in the event of a returned order. Lone Fox does cover return shipping charges for items that were sent incorrectly or damaged in transit.
ª PLEASE NOTE As of this time, we do not accept any returns or exchanges on rug purchases. Please consider this prior to placing your order!
Ordering & Payment
As long as the order has not shipped, reach out to lonefoxhome@gmail.com to cancel your order.
We accept all major credit cards - Visa, MasterCard, American Express and Discover. We also accept PayPal, Shop Pay and Google Pay
Odds & Ends
Yes!
However some items are handmade and may vary slightly from the photo (always mentioned in the description of the product)
No! However it will keep all your orders in one spot.
Suggest A Price
We understand the art of the find — if you feel especially drawn to a piece, we welcome serious inquiries for curated pricing consideration.
Shipping & Returns
U.S. Orders over $99 always ship for free (excluding vintage furniture)!
Orders under $99 have multiple shipping options! The cost of shipping will be calculated during checkout and is based on the weight of your order.(p.s. we pay exactly what you pay and never upcharge on shipping)
Shopping outside the U.S? You're in luck because we ship worldwide! Add the items you would like to your cart and the shipping will be calculated during checkout, based off weight of package.
Not satisfied? Return your purchase within 30 days of delivery. Contact shoplonefoxhome@gmail.com for more details on how to return your order. View full return details here.
PLEASE NOTE As of this time, we do not accept any returns or exchanges on rugs, art prints or any vintage items/furntiure. Please consider this prior to placing your order!
FAQ's
Click here to find all the answers to your questions or feel free to contact us!
